CareerUp

CareerUp

CareerUp

CareerUp is a mobile app service which aims to help students explore their career path align with their interests and life goals.

CareerUp is a mobile app service which aims to help students explore their career path align with their interests and life goals.

XR

UX

UI

Background

Background

CareerUp is an industry project developed in collaboration with SPARCK, a digital innovation consultancy. The challenge was to design a human-centered mobile app that supports students in navigating their career journey with clarity, confidence, and motivation. The app incorporates AI recommendations, real-world job simulations, and personalized feedback to guide students in exploring roles and aligning them with their values and education.

CareerUp is an industry project developed in collaboration with SPARCK, a digital innovation consultancy. The challenge was to design a human-centered mobile app that supports students in navigating their career journey with clarity, confidence, and motivation.

About the Project

About the Project

As the Product Designer, I led UX research, facilitated client meetings, organized brainstorming sessions, and managed project documentation. This time-sensitive challenge emphasized agile methodology, requiring rapid iteration, continuous user feedback, and seamless cross-functional collaboration.

As the Product Designer, I led UX research, facilitated client meetings, organized brainstorming sessions, and managed project documentation. This time-sensitive challenge emphasized agile methodology, requiring rapid iteration, continuous user feedback, and seamless cross-functional collaboration.

Goals

Goals

Empower students to explore and clarify their career paths by aligning their interests, values, and abilities with potential career options.

Empower students to explore and clarify their career paths by aligning their interests, values, and abilities with potential career options.

Most career tools are too generic and text-heavy, leaving students overwhelmed. CareerUp offers a visual, interactive journey that helps them reflect on themselves and discover clearer, more confident career directions.

Most career tools are too generic and text-heavy, leaving students overwhelmed. CareerUp offers a visual, interactive journey that helps them reflect on themselves and discover clearer, more confident career directions.

Assumption

Assumption

1

1

If career tools are more visual, interactive, and personalized, students will feel more engaged and confident.

If career tools are more visual, interactive, and personalized, students will feel more engaged and confident.

2

2

If students access real stories and job expectations, they’ll make more informed, realistic choices.

If students access real stories and job expectations, they’ll make more informed, realistic choices.

3

3

If students reflect on their skills and interests, they’ll discover career paths that fit them.

If students reflect on their skills and interests, they’ll discover career paths that fit them.

4

4

If schools and companies offer real-world experiences, students will feel more prepared and motivated.

If schools and companies offer real-world experiences, students will feel more prepared and motivated.

Product Goal

Product Goal

1

1

Build a step-by-step interface linking skills and interests to careers.

Build a step-by-step interface linking skills and interests to careers.

2

2

Visualize real career paths for user inspiration.

Visualize real career paths for user inspiration.

3

3

Present balanced pros and cons of roles for realistic expectations.

Present balanced pros and cons of roles for realistic expectations.

4

4

Integrate real-world experiences like mentorship and job shadowing through partnerships.

Integrate real-world experiences like mentorship and job shadowing through partnerships.

Research Insights

Research Insights

Motivation

Motivation

Helping students discover careers that align with their strengths and values.

Helping students discover careers that align with their strengths and values.

Pain Points

Pain Points

  • Existing career tools are too general and role-focused

  • Students feel overwhelmed and uncertain about where to start

  • Lack of self-awareness makes it difficult to make informed decisions

  • Existing career tools are too general and role-focused

  • Students feel overwhelmed and uncertain about where to start

  • Lack of self-awareness makes it difficult to make informed decisions

” I don’t know where to start with career planning. ”

” I don’t know where to start with career planning. ”

” I’ve taken personality tests, but they don’t help me make real choices. ”

” I’ve taken personality tests, but they don’t help me make real choices. ”

“ There’s too much info out there. It’s overwhelming. ”

“ There’s too much info out there. It’s overwhelming. ”

“I keep applying for jobs that don’t feel right for me. I’m just guessing at this point.”

“I keep applying for jobs that don’t feel right for me. I’m just guessing at this point.”

Persona

Persona

Jenny is a 22 year old final-year undergraduate, and she is reaching breaking point because she wants a great career plan, but she feel overwhelmed by LinkedIn, TotalJobs and university careers information.

Jenny is a 22 year old final-year undergraduate, and she is reaching breaking point because she wants a great career plan, but she feel overwhelmed by LinkedIn, TotalJobs and university careers information.

Exploration & Clarity

Exploration & Clarity

Real-World Exposure

Real-World Exposure

Confidence Building

Confidence Building

Peer & Mentor Connections

Peer & Mentor Connections

1

1

Graduate Student

Graduate Student

At a life crossroads, seeking clearer direction and purpose in her career journey.

2

2

First-time career explorer

First-time career explorer

Lacks real-world understanding of different roles and needs practical, relatable examples.

3

3

Low confidence, limited time

Low confidence, limited time

Balancing school and life makes deep exploration hard; she feels unsure about her choices.

4

4

Seeks connection and hands-on experience

Seeks connection and hands-on experience

Wants to meet like-minded peers and professionals, and gain real exposure to the working world.

Empathy Map

HMW

Design Solutions

Design Solutions

1

1

Real-World Insights and Engagement

Real-World Insights and Engagement

Provide authentic, relatable, and immersive experiences through direct exposure to real-world insights.

Provide authentic, relatable, and immersive experiences through direct exposure to real-world insights.

Real Company Info and User Testimonials

Real Company Info and User Testimonials

Information from Alumni

Information from Alumni

1-on-1 Mentorship Sessions

1-on-1 Mentorship Sessions

In-person Involvement Opportunities

In-person Involvement Opportunities

Vlogs from Real Professionals

Vlogs from Real Professionals

2

2

Interactive Mini Experiences and Skill Matching

Interactive Mini Experiences and Skill Matching

Engage users with bite-sized experiences and personalized feedback to help them evaluate and discover career interests.

Engage users with bite-sized experiences and personalized feedback to help them evaluate and discover career interests.

‘Mini Jobs’ for Hands-on Experience

‘Mini Jobs’ for Hands-on Experience

Like/Dislike Features to Gauge Preferences

Like/Dislike Features to Gauge Preferences

Career Simulations

Career Simulations

Detailed Role & Industry Information

Detailed Role & Industry Information

Feedback After Each Experience

Feedback After Each Experience

Match Skills with Career Paths

Match Skills with Career Paths

Daily Job Matches Based on User Interests

Daily Job Matches Based on User Interests

3

3

Personalized Career Exploration with AI

Personalized Career Exploration with AI

Guide users through structured self-discovery and AI-powered mapping toward aligned career goals.

Guide users through structured self-discovery and AI-powered mapping toward aligned career goals.

Explore Diverse Career Paths

Explore Diverse Career Paths

Career Mapping Tools

Career Mapping Tools

Discover User Preferences Through Activities

Discover User Preferences Through Activities

Quick Profile via Job Match

Quick Profile via Job Match

AI-Based Preference Analysis

AI-Based Preference Analysis

Personalized Career Path Recommendations

Personalized Career Path Recommendations

UI Showcase

UI Showcase

Business Considerations

Business Considerations

Our business model takes into account economic, psychological, sociological, and ecological factors to deliver value to students, universities, and businesses alike.

Our business model takes into account economic, psychological, sociological, and ecological factors to deliver value to students, universities, and businesses alike.

🧠

Psychology

Reducing Stress & Anxiety Through Guidance

Reducing Stress & Anxiety Through Guidance

CareerUp provides users with a structured, personalized journey to help them make informed decisions, reducing uncertainty and emotional stress in their career paths.

CareerUp provides users with a structured, personalized journey to help them make informed decisions, reducing uncertainty and emotional stress in their career paths.

💼

Economy

Supporting Future Markets

Supporting Future Markets

Supporting Skills Development for Future Markets

By offering mini jobs, feedback loops, and real-world insight, CareerUp helps students build relevant skills that align with the evolving job market and future economic needs.

By offering mini jobs, feedback loops, and real-world insight, CareerUp helps students build relevant skills that align with the evolving job market and future economic needs.

🤝

Sociology

Fostering Equitable Access & Community Connection

Fostering Equitable Access & Community Connection

We aim to create fair access to career exploration regardless of background, and foster collaboration between students, universities, and businesses for mutual growth.

We aim to create fair access to career exploration regardless of background, and foster collaboration between students, universities, and businesses for mutual growth.

🌱

Ecology

Encouraging Eco-Conscious Career Mindsets

Encouraging Eco-Conscious Career Mindsets

CareerUp will promote awareness of environmentally responsible practices by spotlighting green careers and encouraging sustainable values within our platform and partnerships.

CareerUp will promote awareness of environmentally responsible practices by spotlighting green careers and encouraging sustainable values within our platform and partnerships.

Risks & Opportunities

Risks & Opportunities

Risks

Risks

1

If career tools are more visual, interactive, and personalized, students will feel more engaged and confident.

If career tools are more visual, interactive, and personalized, students will feel more engaged and confident.

2

No real-time customer support

No real-time customer support

3

Data privacy and security concerns

Data privacy and security concerns

4

Scalability issues as the user base grows

Scalability issues as the user base grows

5

Monetisation strategy challenges

Monetisation strategy challenges

6

Relies heavily on technology and AI

Relies heavily on technology and AI

Opportunities

Opportunities

1

Partner with a variety of educational platforms and employers

Partner with a variety of educational platforms and employers

2

Enable easy help through customer support

Enable easy help through customer support

3

Implement clear policies, strong security, and regular audits.

Implement clear policies, strong security, and regular audits.

4

Invest in scalable cloud infrastructure and micro services.

Invest in scalable cloud infrastructure and micro services.

5

Create a diversified revenue model

Create a diversified revenue model

6

Use diverse data, add human advisors, and ensure transparency.

Use diverse data, add human advisors, and ensure transparency.

Reflection & Learnings

Reflection & Learnings

Leadership and Initiative

Leadership and Initiative

Learn

Learn

Leading a diverse team throughout this project helped me strengthen my leadership skills. I learned to remain patient and adaptable when managing different personalities and work styles. Coordinating tasks and resolving conflicts in a fast-paced environment pushed me to become a more empathetic and proactive team leader.

Leading a diverse team throughout this project helped me strengthen my leadership skills. I learned to remain patient and adaptable when managing different personalities and work styles. Coordinating tasks and resolving conflicts in a fast-paced environment pushed me to become a more empathetic and proactive team leader.

Reflection

Reflection

I realized that good leadership isn’t about control, it’s about clarity, emotional awareness, and shared ownership. I learned to trust my team and delegate effectively, which made collaboration more productive and enjoyable.

I realized that good leadership isn’t about control, it’s about clarity, emotional awareness, and shared ownership. I learned to trust my team and delegate effectively, which made collaboration more productive and enjoyable.

What can I do better?

What can I do better?

I can continue developing my leadership by improving how I facilitate feedback sessions and by proactively checking in with teammates to understand their perspectives and challenges earlier in the process.

I can continue developing my leadership by improving how I facilitate feedback sessions and by proactively checking in with teammates to understand their perspectives and challenges earlier in the process.

Strategic Communication

Strategic Communication

Learn

Learn

Navigating the complex stages of UX, from research to prototyping, taught me the importance of aligning multiple viewpoints. I had to communicate design decisions clearly to ensure everyone, from designers to stakeholders, was on the same page.

Navigating the complex stages of UX, from research to prototyping, taught me the importance of aligning multiple viewpoints. I had to communicate design decisions clearly to ensure everyone, from designers to stakeholders, was on the same page.

Reflection

Reflection

This experience made me more strategic in my communication. I learned to listen actively, simplify complex ideas, and tailor my messaging depending on the audience, whether it was a developer, teammate, or client.

This experience made me more strategic in my communication. I learned to listen actively, simplify complex ideas, and tailor my messaging depending on the audience, whether it was a developer, teammate, or client.

What can I do better?

What can I do better?

I’d like to practice visual communication more intentionally, using diagrams and flows to clarify ideas quickly. I also want to be more proactive in clarifying expectations at the start of a project.

I’d like to practice visual communication more intentionally, using diagrams and flows to clarify ideas quickly. I also want to be more proactive in clarifying expectations at the start of a project.

Agile and Time Management

Agile and Time Management

Learn

Learn

Working within a short timeline deepened my understanding of agile methodology. I learned how to break down large tasks into sprints, prioritize features, and iterate quickly based on testing feedback.

Working within a short timeline deepened my understanding of agile methodology. I learned how to break down large tasks into sprints, prioritize features, and iterate quickly based on testing feedback.

Reflection

Reflection

The fast pace taught me how to balance quality with progress. It made me more comfortable making informed decisions quickly and taught me the value of timeboxing and daily syncs.

The fast pace taught me how to balance quality with progress. It made me more comfortable making informed decisions quickly and taught me the value of timeboxing and daily syncs.

What can I do better?

What can I do better?

I’d like to improve how I scope tasks during sprint planning. I sometimes overestimated what we could deliver in a short time, so better estimation will help create more realistic timelines.

I’d like to improve how I scope tasks during sprint planning. I sometimes overestimated what we could deliver in a short time, so better estimation will help create more realistic timelines.